“My experience was absolutely marvellous but the two things that made the most impression were the care and cheerfulness of everybody, even the person who dropped off the newspaper was cheerful, and when people are like that, you can’t help but be the same.”
“I was in constant pain with my knee before the operation and it meant that walking was seriously curtailed and when I cycled it was beginning to hurt. Since the operation, the more cycling I do, the better the knee gets.
The entire care package was excellent. The Horder Centre is different because it is a specialist hospital with a world-class reputation that I found to be incredibly professional yet so friendly with really fantastic staff.”
“My surgeon, Sam Rajaratnam, my physiotherapist, Hannah Munn and I all worked together to ensure a swift recovery from the operation. It now means that I can undertake my wheelchair transfers with less pain and manage to mobilise over very short distances with crutches and orthotics.
From my first consultation to the moment I left, the service at The Horder Centre was first class. There is clear emphasis on genuine care, compassion, cleanliness, empathy and viewing the patient holistically."
Mr Lake was very clear in his explanation of what the operation would entail and we discussed the various options of different lenses so that I could choose what was best for me. I was a day patient both times and the care was really excellent from start to finish.
I don’t need to wear glasses now and can thoroughly recommend The McIndoe to anyone who has cataracts. The operations have really made a difference to my life.”