“I couldn’t fault The Horder Centre. The care was excellent. When I had an operation in an NHS hospital 15 years ago, I was in a ward with around eight other people and didn’t sleep but I had my own room at The Horder. I was made to feel at home and everyone made me feel at ease."
“I opted to go private because I wanted to be able to choose exactly when I could have my operation and avoid waiting lists. I was hugely impressed with The Horder Centre.
I think what made it different is the fact that it specialises in orthopaedic surgery, and that level of specialism meant that everyone was very knowledgeable. The preparation beforehand gave me confidence, and the aftercare was excellent. I had physiotherapy three times a day.”
From my first consultation to having a total hip replacement the advice and care were second to none. The care doesn't finish after going home. I received a phone call to check my progress and have the Horder Centre comprehensive book to refer to.
“My experience was absolutely marvellous but the two things that made the most impression were the care and cheerfulness of everybody, even the person who dropped off the newspaper was cheerful, and when people are like that, you can’t help but be the same.”