“Mr Butler-Manuel was the first consultant I saw who had any time for me and who listened to me. I think what is different about The Horder Centre is the team spirit. Having had countless operations, the Horder Centre is, in my opinion, streets above all the private hospitals I have been in. Nothing was too much trouble. After a couple of weeks I felt my knee wasn’t bending properly and within an hour, I was seeing a doctor then a specialist then a physiotherapist.”
“I couldn’t fault The Horder Centre. The care was excellent. When I had an operation in an NHS hospital 15 years ago, I was in a ward with around eight other people and didn’t sleep but I had my own room at The Horder. I was made to feel at home and everyone made me feel at ease."
“I opted to go private because I wanted to be able to choose exactly when I could have my operation and avoid waiting lists. I was hugely impressed with The Horder Centre.
I think what made it different is the fact that it specialises in orthopaedic surgery, and that level of specialism meant that everyone was very knowledgeable. The preparation beforehand gave me confidence, and the aftercare was excellent. I had physiotherapy three times a day.”
“The worst thing was that my hip stopped me working and the pain meant I couldn’t even put my shoes and socks on. I am already starting to feel better and am walking on crutches and can go up and down stairs. I hope to be back at work towards the end of February.
“Everything about The Horder Centre was really nice. The staff were lovely. I’ve been to a few hospitals and just found the staff there so friendly – they would do anything for you.”