We are pleased to announce that our Impact Report 2019 has now been published, highlighting our achievements for the past year, as we continuously look at ways we can take Horder Healthcare forward for the benefit of our patients and our people who work hard to deliver a service that really makes a difference.
Quality care for all
As an independent healthcare provider, Horder Healthcare treats both NHS and private patients offering a first-class care service to thousands of people across the South East of England.
Our Impact Report for 2019 focuses on our commitment to create specialist centres of excellence, highlighting the exceptional standards of all our staff.
Between October 2018 and September 2019, nearly 29,000 patients underwent physiotherapy while 33,679 had consultant outpatient appointments. A total of 4,641 had orthopaedic procedures with 1,237 undergoing plastic procedures.
We are delighted that 98% of our patients were likely or very likely to recommend Horder Healthcare to friends and family, 99% rated their experience as very good or excellent and 98% felt that the cleanliness of The Horder Centre was very good or excellent.