Patient feedback posted via nhs.uk
My experience of The Horder Centre for a hip replacement surgery was outstanding.
Staff across the board were caring, informative, and professional. Lovely room, good food, never felt silly for asking questions or seeking assistance. Great post-op support, and helpful in assuring me that the difficulties I was experiencing were common. I ended up staying an extra night because of these and was concerned that this might be a problem, but at all points, I was assured that decisions were always around what was best for me.
I felt at all times in very capable hands, thank you so much!