The Horder Centre has scored well above the national average for its care environment in a patient-led assessment earlier this year.

We were one of 270 healthcare organisations in England assessed for cleanliness, food and hydration, provision of care with privacy and dignity and meeting the needs of patients with dementia or a disability.

The Horder Centre scored between 99.71% for cleanliness and 88.66% for meeting the needs of patients with dementia compared to the national average of 98.5% and 78.9%. 

Other scores included 98.04% for food, 92.86% for privacy, well being and dignity, 99.5% for appearance and maintenance and 94.96% for provision of care for people with a disability – all above the national averages of 90.2%, 84.2%, 94.3% and 84.2% respectively. 

Outstanding Orthopaedics

The Horder Centre is nationally recognised for its level of surgical expertise, patient satisfaction and therapeutic hospital environment.

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Nearly 1,200 assessments were carried out nationwide between March and June for the 2018 Patient-Led Assessments of the Care Environment (PLACE) Programme. They are an annual appraisal of the non-clinical aspects of NHS and independent healthcare organisations and patients must make up at least half the assessment team.

Horder Healthcare Head of Corporate Support Services Guy Heasman said:
This annual assessment focuses on areas that matter to patients, families and carers so we are delighted to have scored higher than the national average in every category and we will continue to strive to achieve even higher results in the future.

Page last reviewed on 08/10/2018

Find out more about The Horder Centre

We provide outstanding patient experiences

The Horder Centre is an award winning centre of excellence that offers patients a unique therapeutic environment. Specifically designed for orthopaedic surgery, our facilities include a physiotherapy inpatient gym and courtyard gardens designed by clinical experts to enhance recovery.

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