Horder Healthcare is an accredited provider of NHS services. This means that you can choose to have your surgery and treatment at The Horder Centre, in Crowborough, and also our clinics in Eastbourne and Seaford.

The Horder Centre provides orthopaedic surgery through the NHS for conditions related to:

  • Hip
  • Knee
  • Hand and wrist
  • Shoulder and elbow
  • Foot and ankle
  • Back

We also provide orthopaedic consultant appointments, diagnostic services including MRI and Ultrasound and pain management.

View our full list of services

 

Becoming an NHS patient

As an NHS patient, you can ask to be referred directly to The Horder Centre for your diagnosis, treatment and care. To find out if you can have your NHS treatment at The Horder Centre, please ask your GP. Your GP will be able to assess your needs and then provide you with an appropriate referral.

We are happy to answer any questions you may have. Please do not hesitate to contact our team on 01892 620932 or email info@horder.co.uk.

Why choose Horder Healthcare

  • Surgery and treatment within The Horder Centre, a renowned centre of orthopaedic excellence which currently holds an ‘Outstanding’ CQC rating.
  • Shorter waiting times (depending on treatment).
  • Superb infection free facilities.
  • High standards of nursing care and a friendly atmosphere.
  • Free convenient parking for patients and visitors.
  • En suite accommodation with free WiFi.
  • Freshly prepared meals made by our team of chefs, using fresh and locally sourced produce and subsidised hot meals for visitors.
  • Access to our Joint School, where patients can attend classes to help prepare them for surgery and learn more about the pre assessment process.

How to get referred and book your first appointment

All patients have the right to choose which hospital provider they are referred to by their GP. This legal right, which was introduced in April 2009, lets patients choose from any hospital provider in England offering a suitable treatment that meets NHS standards and costs.

As an NHS patient, you can ask to be referred directly to The Horder Centre for your diagnosis, treatment and care. To find out if you can have your NHS treatment at The Horder Centre, please ask your GP. Your GP will be able to assess your needs and then provide you with an appropriate referral.

Your GP will then send your referral to us via the NHS e-referral service (previously known as Choose & Book). Please note, depending on your location, your referral may be sent to the MSK service for triage first. Your GP may also give you a booking code, allowing you to book your appointment online at a later stage.

For more information on the NHS Constitution and NHS Waiting times, please visit the NHS Choices website.

We are happy to answer any questions you may have. Please do not hesitate to contact our team on 01892 620932 or email info@horder.co.uk

Patient Choice Charter for our NHS Patients

As a patient, you have the right to choose where and when you receive any medical care needed. Under the NHS Constitution for England and the NHS Choice Framework, you have a choice right through your patient journey. 

At the point of referral from your GP, under the rights of the NHS constitution for England and the NHS Patient Choice Framework, you will be seen and treated within 18 weeks of receipt of your referral letter.

We are committed to making sure that as an organisation we honour the pledges to patients set out in the NHS Constitution and will also:

  • Limit any changes to your appointment time or day
  • Offer a choice of expert clinicians
  • Commit to providing you with a high quality service
  • Treat you in a safe and clean environment
  • Greet you in a friendly and courteous manner

 Under the NHS referral to treatment guidelines you are required to:

  • Be available to attend your appointments during the 18 week patient pathway
  • Arrive on time for all appointments
  • Advise, where possible, in advance if you are unable to attend an appointment
  • Be respectful to your fellow patients
  • Treat all staff in a friendly and courteous manner
  • Advise us of any changes so that your details remain up to date

The Horder Centre rated as "Outstanding" by CQC

We are extremely proud to have received the rating of "Outstanding" after our latest CQC inspection

Read the report

Find out more about The Horder Centre

We provide outstanding patient experiences

The Horder Centre is an award winning centre of excellence that offers patients a unique therapeutic environment. Specifically designed for orthopaedic surgery, our facilities include a physiotherapy inpatient gym and courtyard gardens designed by clinical experts to enhance recovery.

Read our patient testimonials

Find out what it’s like to be a patient, from the people who matter the most.

Accessing our services

  • As an NHS patient, you can be referred directly to Horder Healthcare for your diagnosis, treatment and care. Horder Healthcare is an accredited provider of NHS services. Under the NHS Patient Choice Scheme, you can choose to access services at Horder Healthcare, if appropriate, with a GP referral.

    Find out more

  • If you would like faster access to Horder Healthcare's services you are able to self pay and take advantage of no waiting lists. Finance options are available.

    Find out more

  • If you have private medical insurance and want to choose Horder Healthcare for your treatment, we are recognised by the majority of medical insurance companies.

    Find out more

Our Locations

From The Horder Centre, our specialist hospital in Crowborough, and physiotherapy clinics in Eastbourne and Seaford, we provide orthopaedic surgery and musculoskeletal services. Our hospital in East Grinstead, The McIndoe Centre, offers patients the very best plastic, reconstructive and orthopaedic surgery and ophthalmic, maxillofacial and vein treatment.

View all locations

Please enable javascript to see this map