All patients have the right to choose which hospital provider they are referred to by their GP. This legal right, which was introduced in April 2009, lets patients choose from any hospital provider in England offering a suitable treatment that meets NHS standards and costs.
As an NHS patient, you can ask to be referred directly to The Horder Centre for your diagnosis, treatment and care. To find out if you can have your NHS treatment at The Horder Centre, please ask your GP. Your GP will be able to assess your needs and then provide you with an appropriate referral.
Your GP will then send your referral to us via the NHS e-referral service (previously known as Choose & Book). Please note, depending on your location, your referral may be sent to the MSK service for triage first. Your GP may also give you a booking code, allowing you to book your appointment online at a later stage.
For more information on the NHS Constitution and NHS Waiting times, please visit the NHS Choices website.
We are happy to answer any questions you may have. Please do not hesitate to contact our team on 01892 620932 or email email@example.com
As a patient, you have the right to choose where and when you receive any medical care needed. Under the NHS Constitution for England and the NHS Choice Framework, you have a choice right through your patient journey.
At the point of referral from your GP, under the rights of the NHS constitution for England and the NHS Patient Choice Framework, you will be seen and treated within 18 weeks of receipt of your referral letter.
Patient Pathway Update July 2021
Due to the ongoing COVID-19 pandemic, the NHS is currently unable to guarantee that patients will be seen within this timeframe. We will endeavour to process NHS referrals as quickly as we are able to.
We are committed to making sure that as an organisation we honour the pledges to patients set out in the NHS Constitution and will also:
- Limit any changes to your appointment time or day
- Offer a choice of expert clinicians
- Commit to providing you with a high quality service
- Treat you in a safe and clean environment
- Greet you in a friendly and courteous manner
Under the NHS referral to treatment guidelines you are required to:
- Be available to attend your appointments during the 18 week patient pathway
- Arrive on time for all appointments
- Advise, where possible, in advance if you are unable to attend an appointment
- Be respectful to your fellow patients
- Treat all staff in a friendly and courteous manner
- Advise us of any changes so that your details remain up to date