Private guests can expect Horder Healthcare to pay attention to the smallest details, which can make the world of difference to your treatment experience and your recovery.

With a highly therapeutic approach to patient experience and as a specialist provider with more than 60 years’ knowledge, Horder Healthcare are experts at understanding patient care and recovery within its varied fields of expertise.

We excel at patient care and our standards of service are reflected in our patient feedback. Our dedicated and compassionate nursing and clinical teams will support you through every aspect of your treatment programme, keeping you continually informed of your progress and answering any queries you may have.

Our dedicated private patient wing, 'The Ashdown Suite', offers self-pay and privately insured patients an enhanced level of comfort and dedicated care.

Becoming a privately insured patient

If you have private medical insurance and want to choose The Horder Centre for your treatment, check with your insurer that you are covered for what you 
need, including outpatient appointments. Our surgical procedures and services are available to insured patients at The Horder Centre and our outreach clinics in Eastbourne and Seaford. Horder Healthcare is recognised by the majority of medical insurance companies.

Why choose Horder Healthcare?

  • Surgery and treatment within The Horder Centre, a renowned Centre of Orthopaedic Excellence which currently holds an ‘Outstanding’ CQC rating.
  • Your choice of consultant.
  • Surgery at a time that's right for you, whether you need it as quickly as possible or planned to fit around a specific date (if appropriate to your condition).
  • En suite accommodation with free WiFi.
  • Complimentary toiletries.
  • Freshly prepared meals made by our team of chefs, using fresh and locally sourced produce and subsidised hot meals for visitors.
  • Free convenient parking for patients and visitors.
  • Access to our Joint School, where patients can attend classes to help prepare them for surgery and learn more about the pre assessment process.

Medical insurance companies that we work with

  • AIG
  • Ascenti
  • Aviva
  • AXA PPP
  • BUPA
  • BUPA International
  • Cigna
  • CS Healthcare
  • Exeter Friendly
  • General & Medical
  • Healix Health Services Ltd
  • Health Kinect
  • Health Response UK
  • Hospital and Medical Care Association
  • National Friendly
  • Saga Healthcare
  • Simplyhealth
  • The Rehab Network
  • Universal Provident
  • Vitality Health
  • Western Provident Association (WPA)
  • Westfield Health
  • 3D Rehab

How to book

If you have private medical insurance and want to choose Horder Healthcare for your treatment, you can ask your GP to refer you, if appropriate, explaining that you will be going through your insurance provider. You will need to confirm that you have the appropriate cover for the treatment you require with your insurance provider at each stage of treatment including the initial outpatient appointment.

The insurance provider will provide you with an authorisation number for treatment (unfortunately treatment will not be able to take place without this).

Please do not hesitate to call us on 01892 620934 or email bookings.team@horder.co.uk for further information.

Outstanding services for all patients

Get referred to Horder Healthcare today

Horder Healthcare provides the highest quality services to NHS, privately insured and self pay patients, from initial consultation and diagnostic tests right through to surgical treatment and rehabilitation.

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We are a charity

We reinvest our profit to benefit more people and help us achieve our aim of advancing health.

Our vision and values

Patient Testimonials

  • Robert Harber

    Knee Replacement (total) | The Horder Centre

    “Mr Butler-Manuel was the first consultant I saw who had any time for me and who listened to me. I think what is different about The Horder Centre is the team spirit. Having had countless operations, the Horder Centre is, in my opinion, streets above all the private hospitals I have been in. Nothing was too much trouble. After a couple of weeks I felt my knee wasn’t bending properly and within an hour, I was seeing a doctor then a specialist then a physiotherapist.”

  • Antony Michell

    Modified Pilates

    “A definite improvement resulted and in March this year I joined the special knee and hip Pilates class at the Tunbridge Wells clinic which I still attend weekly. From being almost unable to get upstairs 18 months ago, I am back playing tennis and some squash. Horder Healthcare Tunbridge Wells clinic is ideal for me with most kindly staff and excellent, efficient instructors.”

  • Peter Fermer

    Ophthalmology | The McIndoe Centre

    “All I can say is why did I wait so long! The McIndoe Centre was fantastic! The staff and nurses were excellent, as was the food and my room. From the moment I arrived I was looked after by a team of friendly efficient staff and I always knew what was going on and why.

    Six weeks after the operation, the vision in my eye is already better than it was before the operation and should hopefully improve significantly over the next few months.”

  • Dr Lee

    Knee Replacement (total) | The Horder Centre

    “My experience was absolutely marvellous but the two things that made the most impression were the care and cheerfulness of everybody, even the person who dropped off the newspaper was cheerful, and when people are like that, you can’t help but be the same.”

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