Private guests can expect Horder Healthcare to pay attention to the smallest details, which can make the world of difference to your treatment experience and your recovery.

With a highly therapeutic approach to patient experience and as a specialist provider with more than 60 years’ knowledge, Horder Healthcare are experts at understanding patient care and recovery within its varied fields of expertise.

We excel at patient care and our standards of service are reflected in our patient feedback. Our dedicated and compassionate nursing and clinical teams will support you through every aspect of your treatment programme, keeping you continually informed of your progress and answering any queries you may have.

Our dedicated private patient wing, 'The Ashdown Suite', offers self pay and privately insured patients an enhanced level of comfort and dedicated care.

Becoming a privately insured patient

If you have private medical insurance and want to choose The Horder Centre for your treatment, check with your insurer that you are covered for what you 
need, including outpatient appointments. Our surgical procedures and services are available to insured patients at The Horder Centre and our outreach clinics in Eastbourne, Seaford and Tunbridge Wells. Horder Healthcare is recognised by the majority of medical insurance companies.

Arrange a meeting with our Private Patient Pathway Manager

Arrange to meet Julia Morrison, our Private Patient Pathway Manager and have a personal tour of our hospital as well as a chance to ask any questions.

Get in touch

Why choose Horder Healthcare?

  • Surgery and treatment within The Horder Centre, a renowned Centre of Orthopaedic Excellence which currently holds an ‘Outstanding’ CQC rating.
  • Your choice of consultant.
  • Surgery at a time that's right for you, whether you need it as quickly as possible or planned to fit around a specific date (if appropriate to your condition).
  • En suite accommodation with free WiFi.
  • Complimentary toiletries.
  • Freshly prepared meals made by our team of chefs, using fresh and locally sourced produce and subsidised hot meals for visitors.
  • Free convenient parking for patients and visitors.
  • Access to our Joint School, where patients can attend classes to help prepare them for surgery and learn more about the pre assessment process.

Medical insurance companies that we work with

  • AIG
  • Argent Rehabilitation
  • Aviva Folkestone
  • Aviva Standard
  • AXA PPP
  • Biomet
  • BUPA
  • BUPA International
  • Cigna
  • Civil Service Healthcare (CS Healthcare)
  • CS Healthcare
  • DePuy
  • Exeter Friendly
  • FIRST ASSIST
  • General & Medical
  • Healix Health Services Ltd
  • Health Kinect
  • Health Now
  • Health Response UK
  • HEATHFIELD HIGH STREET
  • Hospital and  Medical Care Association
  • National Friendly
  • Prudential Health (PruHealth)
  • Saga Healthcare
  • Servomex Limited
  • Simplyhealth
  • TICCS
  • The Rehab Network
  • Universal Provident
  • Vitality Health
  • Western Provident Association (WPA)
  • Westfield Health

How to book

If you have private medical insurance and want to choose Horder Healthcare for your treatment, you can ask your GP to refer you, if appropriate, explaining that you will be going through your insurance provider. You will need to confirm that you have the appropriate cover for the treatment you require with your insurance provider at each stage of treatment including the initial outpatient appointment.

The insurance provider will provide you with an authorisation number for treatment (unfortunately treatment will not be able to take place without this).

Please do not hesitate to call our Private Patient Pathway Manager on 01892 620934 or email PP@horder.co.uk for further information.

Outstanding services for all patients

Get referred to Horder Healthcare today

Horder Healthcare provides the highest quality services to NHS, privately insured and self pay patients, from initial consultation and diagnostic tests right through to surgical treatment and rehabilitation.

We are a charity

We reinvest our profit to benefit more people and help us achieve our aim of advancing health.

Patient Testimonials

  • Fi Tillman

    Physiotherapy | The Horder Centre

    “My surgeon, Sam Rajaratnam, my physiotherapist, Hannah Munn and I all worked together to ensure a swift recovery from the operation. It now means that I can undertake my wheelchair transfers with less pain and manage to mobilise over very short distances with crutches and orthotics.

    From my first consultation to the moment I left, the service at The Horder Centre was first class. There is clear emphasis on genuine care, compassion, cleanliness, empathy and viewing the patient holistically."

  • Billy Bonds

    Hip Replacement (total) | The Horder Centre

    “I chose The Horder Centre because an actor friend of mine, whom I see once a year, had just had an operation there and said it was absolutely brilliant. 

    All the staff, from the surgeon to the hall porter (apart from the fact he supported Spurs), were top drawer. I think it is the attention to detail that makes The Horder Centre special. My brother, who had a similar operation elsewhere, couldn’t believe it when I told him that a nurse escorted me to my car when I left.”

  • Michael Welcome

    Knee Replacement (total) | The Horder Centre

    I couldn’t fault The Horder Centre. The care was excellent. When I had an operation in an NHS hospital 15 years ago, I was in a ward with around eight other people and didn’t sleep but I had my own room at The Horder. I was made to feel at home and everyone made me feel at ease."

  • Valerie Pestell

    Hip Replacement (total) | The Horder Centre

    "It was 1992, I was a very frightened lady - I had a disastrous hip operation – in another hospital I must add – but The Horder Centre rescued me from a life on crutches.  Mr. Gallannaugh, a truly wonderful surgeon, performed a hip revision operation and I am able to enjoy life to the full again."

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