Private guests can expect Horder Healthcare to pay attention to the smallest details, which can make the world of difference to your treatment experience and your recovery.

With a highly therapeutic approach to patient experience and as a specialist provider with more than 60 years’ knowledge, Horder Healthcare are experts at understanding patient care and recovery within its varied fields of expertise.

We excel at patient care and our standards of service are reflected in our patient feedback. Our dedicated and compassionate nursing and clinical teams will support you through every aspect of your treatment programme, keeping you continually informed of your progress and answering any queries you may have.

Our dedicated private patient wing, 'The Ashdown Suite', offers self-pay and privately insured patients an enhanced level of comfort and dedicated care.

Becoming a privately insured patient

If you have private medical insurance and want to choose The Horder Centre for your treatment, check with your insurer that you are covered for what you 
need, including outpatient appointments. Our surgical procedures and services are available to insured patients at The Horder Centre and our outreach clinics in Eastbourne and Seaford. Horder Healthcare is recognised by the majority of medical insurance companies.

Why choose Horder Healthcare?

  • Surgery and treatment within The Horder Centre, a renowned Centre of Orthopaedic Excellence which currently holds an ‘Outstanding’ CQC rating.
  • Your choice of consultant.
  • Surgery at a time that's right for you, whether you need it as quickly as possible or planned to fit around a specific date (if appropriate to your condition).
  • En suite accommodation with free WiFi.
  • Complimentary toiletries.
  • Freshly prepared meals made by our team of chefs, using fresh and locally sourced produce and subsidised hot meals for visitors.
  • Free convenient parking for patients and visitors.
  • Access to our Joint School, where patients can attend classes to help prepare them for surgery and learn more about the pre assessment process.

Medical insurance companies that we work with

  • AIG
  • Ascenti
  • Aviva
  • AXA PPP
  • BUPA
  • BUPA International
  • Cigna
  • CS Healthcare
  • Exeter Friendly
  • General & Medical
  • Healix Health Services Ltd
  • Health Kinect
  • Health Response UK
  • Hospital and Medical Care Association
  • National Friendly
  • Saga Healthcare
  • Simplyhealth
  • The Rehab Network
  • Universal Provident
  • Vitality Health
  • Western Provident Association (WPA)
  • Westfield Health
  • 3D Rehab

How to book

If you have private medical insurance and want to choose Horder Healthcare for your treatment, you can ask your GP to refer you, if appropriate, explaining that you will be going through your insurance provider. You will need to confirm that you have the appropriate cover for the treatment you require with your insurance provider at each stage of treatment including the initial outpatient appointment.

The insurance provider will provide you with an authorisation number for treatment (unfortunately treatment will not be able to take place without this).

Please do not hesitate to call us on 01892 620934 or email bookings.team@horder.co.uk for further information.

Outstanding services for all patients

Get referred to Horder Healthcare today

Horder Healthcare provides the highest quality services to NHS, privately insured and self pay patients, from initial consultation and diagnostic tests right through to surgical treatment and rehabilitation.

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We are a charity

We reinvest our profit to benefit more people and help us achieve our aim of advancing health.

Our vision and values

Patient Testimonials

  • Michael Littlehales

    Hip Replacement (total) | The Horder Centre

    “Although I was initially surprised when I was told I needed the operation because the hip hadn’t been causing me much pain, the x-rays revealed that it was shot to pieces. I am very glad now that I had it done and can’t speak highly enough of Mr Apthorp and his team.”

  • Patient stories: Jim Eldridge

    Jim Eldridge

    Knee Replacement (total) | The Horder Centre

    “My experience at The Horder Centre was excellent, from my surgeon, Mr Gibb, and the neatness of the operation, to the physiotherapy and the post-operative care. The operation has made an incredible difference to me. Before, I could not even walk 50 yards because it was so painful. Now I am walking pain-free.”

  • Fi Tillman

    Physiotherapy | The Horder Centre

    “My surgeon, Sam Rajaratnam, my physiotherapist, Hannah Munn and I all worked together to ensure a swift recovery from the operation. It now means that I can undertake my wheelchair transfers with less pain and manage to mobilise over very short distances with crutches and orthotics.

    From my first consultation to the moment I left, the service at The Horder Centre was first class. There is clear emphasis on genuine care, compassion, cleanliness, empathy and viewing the patient holistically."

  • David Goldfinch

    Hip Replacement (total) | The Horder Centre

    “The worst thing was that my hip stopped me working and the pain meant I couldn’t even put my shoes and socks on. I am already starting to feel better and am walking on crutches and can go up and down stairs. I hope to be back at work towards the end of February.

    “Everything about The Horder Centre was really nice. The staff were lovely. I’ve been to a few hospitals and just found the staff there so friendly – they would do anything for you.”

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