Private guests can expect Horder Healthcare to pay attention to the smallest details, which can make the world of difference to your treatment experience and your recovery.

With a highly therapeutic approach to patient experience and as a specialist provider with more than 60 years’ knowledge, Horder Healthcare are experts at understanding patient care and recovery within its varied fields of expertise.

We excel at patient care and our standards of service are reflected in our patient feedback. Our dedicated and compassionate nursing and clinical teams will support you through every aspect of your treatment programme, keeping you continually informed of your progress and answering any queries you may have.

Becoming a privately insured patient

If you have private medical insurance and want to choose The Horder Centre for your treatment, check with your insurer that you are covered for what you 
need, including outpatient appointments. Our surgical procedures and services are available to insured patients at The Horder Centre and our outreach clinics in Eastbourne, Seaford and Tunbridge Wells. Horder Healthcare is recognised by the majority of medical insurance companies.

Arrange a meeting with our Private Patient Pathway Manager

Arrange to meet Julia Morrison, our Private Patient Pathway Manager and have a personal tour of our hospital as well as a chance to ask any questions.

Get in touch

Why choose Horder Healthcare?

  • Surgery and treatment within The Horder Centre, a renowned Centre of Orthopaedic Excellence which currently holds an ‘Outstanding’ CQC rating.
  • Your choice of consultant.
  • Surgery at a time that's right for you, whether you need it as quickly as possible or planned to fit around a specific date (if appropriate to your condition).
  • En suite accommodation with free WiFi.
  • Complimentary toiletries.
  • Freshly prepared meals made by our team of chefs, using fresh and locally sourced produce and subsidised hot meals for visitors.
  • Free convenient parking for patients and visitors.
  • Access to our Joint School, where patients can attend classes to help prepare them for surgery and learn more about the pre assessment process.

Medical insurance companies that we work with

  • AIG
  • Argent Rehabilitation
  • Aviva Folkestone
  • Aviva Standard
  • Biomet
  • BUPA
  • BUPA International
  • Cigna
  • Civil Service Healthcare (CS Healthcare)
  • CS Healthcare
  • DePuy
  • Exeter Friendly
  • General & Medical
  • Healix Health Services Ltd
  • Health Kinect
  • Health Now
  • Health Response UK
  • Hospital and  Medical Care Association
  • National Friendly
  • Prudential Health (PruHealth)
  • Saga Healthcare
  • Servomex Limited
  • Simplyhealth
  • The Rehab Network
  • Universal Provident
  • Vitality Health
  • Western Provident Association (WPA)
  • Westfield Health

How to book

If you have private medical insurance and want to choose Horder Healthcare for your treatment, you can ask your GP to refer you, if appropriate, explaining that you will be going through your insurance provider. You will need to confirm that you have the appropriate cover for the treatment you require with your insurance provider at each stage of treatment including the initial outpatient appointment.

The insurance provider will provide you with an authorisation number for treatment (unfortunately treatment will not be able to take place without this).

Please do not hesitate to call our Private Patient Pathway Manager on 01892 620934 or email for further information.

Outstanding services for all patients

Get referred to Horder Healthcare today

Horder Healthcare provides the highest quality services to NHS, privately insured and self pay patients, from initial consultation and diagnostic tests right through to surgical treatment and rehabilitation.

We are a charity

We reinvest our profit to benefit more people and help us achieve our aim of advancing health.

Patient Testimonials

  • Ann Waterman

    Hip Replacement (total) | The Horder Centre

    “I was looked after very well and liked the fact that most patients were there for similar operations, so you didn’t feel alone. The first couple of months after the operation were the toughest. I only managed to walk about a quarter of a mile with a stick, but I gradually started walking a little further and then one day I realised I actually walked better without the stick. I managed to get up Vesuvius, with the help of my daughter Pippa and by taking breaks. I would never have been able to do the climb before the operation.”

  • Keith Pope

    Hip Replacement (total) | The Horder Centre

    “I felt I needed the operation sooner rather than later and decided to use my private health insurance. One of my friends had a hip operation at The Horder Centre and I could see good reports about it. I got a referral from my GP at the end of October and had my operation three weeks later.”

  • Michael Littlehales

    Hip Replacement (total) | The Horder Centre

    “Although I was initially surprised when I was told I needed the operation because the hip hadn’t been causing me much pain, the x-rays revealed that it was shot to pieces. I am very glad now that I had it done and can’t speak highly enough of Mr Apthorp and his team.”

  • Dr Joy Virden

    Hip Replacement (total) | The Horder Centre

    “I opted to go private because I wanted to be able to choose exactly when I could have my operation and avoid waiting lists. I was hugely impressed with The Horder Centre.

    I think what made it different is the fact that it specialises in orthopaedic surgery, and that level of specialism meant that everyone was very knowledgeable. The preparation beforehand gave me confidence, and the aftercare was excellent. I had physiotherapy three times a day.”

Contact Us

Preferred contact method

Preferred contact time