Private guests can expect Horder Healthcare to pay attention to the smallest details, which can make the world of difference to your treatment experience and your recovery.

With a highly therapeutic approach to patient experience and as a specialist provider with more than 60 years’ knowledge, Horder Healthcare are experts at understanding patient care and recovery within its varied fields of expertise.

We excel at patient care and our standards of service are reflected in our patient feedback. Our dedicated and compassionate nursing and clinical teams will support you through every aspect of your treatment programme, keeping you continually informed of your progress and answering any queries you may have.

Our dedicated private patient wing, 'The Ashdown Suite', offers self-pay and privately insured patients an enhanced level of comfort and dedicated care.

Becoming a privately insured patient

If you have private medical insurance and want to choose The Horder Centre for your treatment, check with your insurer that you are covered for what you 
need, including outpatient appointments. Our surgical procedures and services are available to insured patients at The Horder Centre and our outreach clinics in Eastbourne and Seaford. Horder Healthcare is recognised by the majority of medical insurance companies.

Why choose Horder Healthcare?

  • Surgery and treatment within The Horder Centre, a renowned Centre of Orthopaedic Excellence which currently holds an ‘Outstanding’ CQC rating.
  • Your choice of consultant.
  • Surgery at a time that's right for you, whether you need it as quickly as possible or planned to fit around a specific date (if appropriate to your condition).
  • En suite accommodation with free WiFi.
  • Complimentary toiletries.
  • Freshly prepared meals made by our team of chefs, using fresh and locally sourced produce and subsidised hot meals for visitors.
  • Free convenient parking for patients and visitors.
  • Access to our Joint School, where patients can attend classes to help prepare them for surgery and learn more about the pre assessment process.

Medical insurance companies that we work with

  • AIG
  • Ascenti
  • Aviva
  • AXA PPP
  • BUPA
  • BUPA International
  • Cigna
  • CS Healthcare
  • Exeter Friendly
  • General & Medical
  • Healix Health Services Ltd
  • Health Kinect
  • Health Response UK
  • Hospital and Medical Care Association
  • National Friendly
  • Saga Healthcare
  • Simplyhealth
  • The Rehab Network
  • Universal Provident
  • Vitality Health
  • Western Provident Association (WPA)
  • Westfield Health
  • 3D Rehab

How to book

If you have private medical insurance and want to choose Horder Healthcare for your treatment, you can ask your GP to refer you, if appropriate, explaining that you will be going through your insurance provider. You will need to confirm that you have the appropriate cover for the treatment you require with your insurance provider at each stage of treatment including the initial outpatient appointment.

The insurance provider will provide you with an authorisation number for treatment (unfortunately treatment will not be able to take place without this).

Please do not hesitate to call us on 01892 620934 or email bookings.team@horder.co.uk for further information.

Outstanding services for all patients

Get referred to Horder Healthcare today

Horder Healthcare provides the highest quality services to NHS, privately insured and self pay patients, from initial consultation and diagnostic tests right through to surgical treatment and rehabilitation.

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We are a charity

We reinvest our profit to benefit more people and help us achieve our aim of advancing health.

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Patient Testimonials

  • Peter Wooster

    Knee Replacement (total) | The Horder Centre

    “I was in constant pain with my knee before the operation and it meant that walking was seriously curtailed and when I cycled it was beginning to hurt. Since the operation, the more cycling I do, the better the knee gets.

    The entire care package was excellent. The Horder Centre is different because it is a specialist hospital with a world-class reputation that I found to be incredibly professional yet so friendly with really fantastic staff.”

  • Peter Fermer

    Ophthalmology | The McIndoe Centre

    “All I can say is why did I wait so long! The McIndoe Centre was fantastic! The staff and nurses were excellent, as was the food and my room. From the moment I arrived I was looked after by a team of friendly efficient staff and I always knew what was going on and why.

    Six weeks after the operation, the vision in my eye is already better than it was before the operation and should hopefully improve significantly over the next few months.”

  • Dr Joy Virden

    Hip Replacement (total) | The Horder Centre

    “I opted to go private because I wanted to be able to choose exactly when I could have my operation and avoid waiting lists. I was hugely impressed with The Horder Centre.

    I think what made it different is the fact that it specialises in orthopaedic surgery, and that level of specialism meant that everyone was very knowledgeable. The preparation beforehand gave me confidence, and the aftercare was excellent. I had physiotherapy three times a day.”

  • Tom Woolley

    Physiotherapy | The Horder Centre

    “As a sportsman himself, Russell really understands how to treat sporting injuries and he knows what is going on. I think many physios are book trained but they don’t have the same knowledge as he does. Russell is also incredibly personable so now when I hear of anyone who has a sporting injury and needs physio I recommend they see him.”

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