At Horder Healthcare we understand that waiting for surgery or treatment can be an anxious time for you and your family. 

Our self pay surgical procedures and services provide a fast track option without the need for medical insurance, enabling you to get on your feet and back to normal as soon as possible. Private patients can expect us to pay attention to the smallest details, which can make the world of difference to your treatment experience and your recovery. With a highly therapeutic approach to patient experience and as a specialist provider with more than 60 years’ knowledge, Horder Healthcare is an expert at delivering patient care and rehabilitation services within the orthopaedic and musculoskeletal fields.

Becoming a private patient

As a private patient, you don't have to wait for our outstanding care. You will get a tailored, guaranteed price for treatment based on your condition, following an initial consultation and pre-op diagnostics.

Julia Morrison, our Private Patient Pathway Manager, would be delighted to meet you and give you a personal tour of the hospital as well as a chance to ask any questions. Please call 01892 620934 or email PP@horder.co.uk for further information.

Get a personalised quote

Please get in touch with our Private Patient Pathway Manager to get a personalised quote and further details on procedures available.

Get a quote

Why choose Horder Healthcare?

  • Surgery and treatment at The Horder Centre, a renowned centre of orthopaedic excellence with a ‘Outstanding’ CQC rating. 
  • Your choice of consultant. 
  • Surgery at a time that's right for you, whether you need it as quickly as possible or planned to fit around a specific date (if appropriate to your condition).
  • All inclusive follow up care post surgery and a guarantee of 120 days cover. This includes access to our specialist onsite gym to assist recovery.
  • En suite accommodation with free WiFi and garden views.
  • Complimentary toiletries.
  • Freshly prepared meals made by our team of chefs, using fresh and locally sourced produce and subsidised hot meals for visitors.
  • Free and convenient parking for patients and visitors.
  • Access to our Joint School, where patients can attend classes to help prepare them for surgery and learn more about the pre-assessment process.

Patient care

We excel at patient care and our standards of service are reflected in our patient feedback.

Our dedicated and compassionate nursing and clinical teams will support you through every aspect of your treatment programme, keeping you continually informed of your progress and answering any queries you may have.

Our patient care does not stop once you have left the hospital.

As a self pay patient you can enjoy 120 days of guaranteed cover after your procedure should you need further treatment, including physiotherapy. Please note, health and wellbeing classes are not part of the 120 days package.

Self pay surgery and procedure guide prices

The table below is a guide for private healthcare costs of some of the most common treatments and procedures.

The package price includes the main treatment, your hospital stay and a follow-up appointment. Please note, like many self pay providers, the initial consultation and pre-op diagnostics are not included in the treatment package price.

Guide prices

Procedure Description   Cost*
Knee ligament reconstruction Autograft reconstruction of anterior cruciate ligament  £6330
Carpal tunnel Carpal tunnel release  £1580
Hip replacement Primary hip replacement with or without cement  £9500
Arthroscopy of the knee Arthroscopic meniscectomy  £2755
Knee replacement Total prosthetic replacement of knee joint, with or without cement  £9780
Shoulder surgery Arthroscopic sub-acromial decompression and excision of distal clavicle  £3550
Spinal injection Facet joint injection (under x-ray control) up to 2 joints  £1630
Spinal injection Facet joint injection (under x-ray control) up to 5-6 joints  £1930
Surgery on lower back Posterior excision of disc prolapse including microdiscectomy (lumbar region)  £5950
Epidural injection Epidural injection (lumbar/caudal)  £1110
*The guide prices are correct as of 31st December 2017

How to book

As a self pay patient you can ask your GP to refer you, if appropriate, to Horder Healthcare, informing them that you will be paying for the procedure or service yourself. Your GP can then write an ’open referral letter’ which will advise on the treatment you require. You can request a specific consultant if you wish or your GP may suggest a particular consultant, in which case this will be a ‘direct referral letter’. You will then be contacted by Horder Healthcare to arrange an appointment, or you can contact us directly at a time that suits you. Physiotherapy appointments are available to book without GP referral.

We are happy to answer any questions you may have and help you manage the financial aspect of your treatment. Please do not hesitate to contact our Private Patient Pathway Manager on 01892 620932 for further advice or email PP@horder.co.uk for a personalised quote and details on procedures.

How to pay for your treatment

Payment can be made via cash, personal cheque or Building Society/Bankers draft cheque, debit or credit card (there will be no charge added for credit card payments) or by BACS payment. Finance options are also available, please scroll down for more information on personal medical loans.

Please note, payment will need to be made in full up to 10 days prior to surgery.

Paying by phone

If you would like to make payment on the phone, please contact the Finance Department on 01892 601448.

Paying by cash, postal order or cheque

Cash, postal orders and cheques can be sent to the following address:

Private Patient Pathway Manager
Horder Healthcare
St John’s Road,
Crowborough,
East Sussex,
TN6 1XP

Please note, cheques should be made payable to 'Horder Healthcare'.

BACS payment

  • Account name: Horder Healthcare
  • Name of bank: Barclays
  • Sort Code: 20-37-75
  • Account Number: 5050935

Accessible private healthcare

Personal Medical Loans

To make private healthcare more accessible, we have introduced a finance option so that patients can spread the cost of their treatment over a period of time.

Horder Healthcare works with Zebra Health Finance to offer approved customers Finance Options, enabling you to get back on your feet and back to normal life as soon as possible.

Zebra Health Finance offers finance plans to suit your individual budgets:

  • Representative 0% APR up to 6 months
  • Representative 16.9% APR from 12 to 60 months
  • Simple and quick application process
  • Once approved, the loan money is paid directly to Horder Healthcare

How to apply

Zebra Health Finance has a number of finance options available. To apply after your consultation, click on the link www.zebrahealthfinance.com or call 01332 680 400.

Lines are open 8.00am to 19.00pm Monday to Friday, 9.00am to 17.00pm Saturday.

Representative Example 0% APR

Loan amount £4,795
Repayments £799.16
Number of monthly payments 6
Total amount repayable £4,795
Annual interest rate 0.00%
Representative APR 0.00%
Based upon a loan amount of £4,795 repayable over 6 months. Depending upon your treatment, your clinic may require a deposit payment. Other terms & conditions apply. Acceptance subject to credit status.

Representative Example 16.9% APR

Monthly Payment £167.91
Loan Duration 36 months
Interest Rate 15.72%
Representative APR (variable) 16.9%
Amount of Credit £4,795.00
Total Amount Repayable £6,044.76
Example based on a medical procedure costing £4,795.00 repayable over 36 months. Other terms and conditions apply. Acceptance subject to credit status and eligibility criteria.

Disclaimer

Horder Healthcare Ltd is an Introducer Appointed Representative of Zebra Finance Ltd (Zebra and Zebra Health Finance) Company No. 06960530. Address Lincoln House, Stephensons Way, Wyvern Business Park, Derby DE21 6LY. Tel 01332 680400. Email enquiries@zebrafinance.com. Zebra arranges and administers loans on behalf of R Raphael & Sons Plc who will be the named lender. Both are authorised and regulated by the Financial Conduct Authority. Horder Healthcare will not receive a commission for making introductions to Zebra. Credit acceptance is subject to application and status. Other terms and conditions apply and will be advised upon acceptance.

The Horder Centre rated as "Outstanding" by CQC

We are extremely proud to have received the rating of "Outstanding" after our latest CQC inspection

Read the report

Find out more about The Horder Centre

We provide outstanding patient experiences

The Horder Centre is an award winning centre of excellence that offers patients a unique therapeutic environment. Specifically designed for orthopaedic surgery, our facilities include a physiotherapy inpatient gym and courtyard gardens designed by clinical experts to enhance recovery.

Read our patient testimonials

Find out what it’s like to be a patient, from the people who matter the most.

We are a leading physiotherapy provider

  • Horder Healthcare offers physiotherapy services from  The Horder Centre and several clinics located in the South East. We provide expert service and treatment affordably priced at just £50 for the initial consultation and £35 for follow up appointments. If you would like an appointment with one of our physiotherapists, please complete the form or call us on 01892 601466.

     

    Request an appointment

  • In addition to joint replacement surgery, we have created a list of common conditions and how a variety of physiotherapy techniques can help achieve an optimum result for every patient.

    Back 
    Hip 
    Knee
    Neck
    Shoulder

  • We offer a range of health and wellbeing classes led by our physiotherapists and fitness experts.

    Classes in Crowborough
    Classes in Seaford and Eastbourne
    Classes in Tunbridge Wells

     

  • All of our Physiotherapists are Members of the Chartered Society of Physiotherapy (MCSP) and registered with the Health Professions Council (HPC) and attend regular training and development activities to ensure current evidence-based practice.

     

    See physiotherapists profiles

What our patients say

  • Josephine Mitchell

    Cosmetic Surgery | The McIndoe Centre

    “I had different surgery options after the radiotherapy but I felt this one was the best one for me. Mrs Hazari was marvellous and the staff were so caring and helpful. It was a difficult time for me because I could hardly move after the operation so needed a lot of care.

    I would thoroughly recommend The McIndoe Centre. I felt very secure there. It’s a lovely place and the food was fantastic. I only wish I could have eaten more of it!”

  • Robert Harber

    Knee Replacement (total) | The Horder Centre

    “Mr Butler-Manuel was the first consultant I saw who had any time for me and who listened to me. I think what is different about The Horder Centre is the team spiritHaving had countless operations, the Horder Centre is, in my opinion, streets above all the private hospitals I have been in. Nothing was too much trouble. After a couple of weeks I felt my knee wasn’t bending properly and within an hour, I was seeing a doctor then a specialist then a physiotherapist.”

  • Maggie de Vos

    The Horder Centre

    “The Horder Centre was amazing from the minute I went in, from the level of care to the level of support. It was so clean and the staff weren’t harassed at all as you sometimes find in other hospitals. It was all great.”

  • Tom Woolley

    Physiotherapy | The Horder Centre

    “As a sportsman himself, Russell really understands how to treat sporting injuries and he knows what is going on. I think many physios are book trained but they don’t have the same knowledge as he does. Russell is also incredibly personable so now when I hear of anyone who has a sporting injury and needs physio I recommend they see him.”

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