COVID-19 Update

• "I had an Oxford Unicompartmental Knee replacement performed by the same excellent surgeon who fixed my right knee four years ago and the outcome so far after five weeks has been even better.

  My stay at the Crowborough hospital was absolutely fantastic. Every single member of staff from the Porter to the Consultant were cheerful, positive and relaxed and I felt in safe hands. The hospital was spotless and the food fantastic. Even the clerical staff were very efficient.

  Nothing was too much trouble for anyone. I didn't want to go home as it was such a positive experience. I would definitely use their services again and recommend them to family, friends and colleagues.

  Thank you to all the wonderful staff at the Horder Centre for giving me my quality of life back and allowing me to do all the things I enjoy again."

  Visited The Horder Centre in March 2020

"Just had 2nd knee replacement at the Horder Centre & as before I received exceptional care from all staff members.

Nothing was too much trouble & everything was clearly explained in detail, any questions or worries were laid to rest in a calm & reassuring way. I felt at ease throughout, even during these difficult times.

So a HUGE BIG THANK YOU to you all. In my book you are the BEST in your field."

Visited The Horder Centre in August 2020

"My experience of The Horder Centre for a hip replacement op was outstanding. Staff across the board were caring, informative and professional. Lovely room, good food, never felt silly for asking questions or seeking assistance.

Great post-op support, and helpful in assuring me that the difficulties I was experiencing were common. I ended up staying an extra night because of these and was concerned that this might be a problem, but at all points I was assured that decisions were always around what was best for me.

I felt at all times in very capable hands, thank you so much!"

Visited The Horder Centre in September 2020

"I had knee replacement surgery on 11th November 2020 and my operation and stay at the Horder Centre were brilliant.

From the time of my arrival I was kept informed about what was/would be happening. All the staff were friendly and very professional. I felt cared for throughout my stay.

After my operation I was taken up to the ward and given a sandwich and a cup of tea. As I didn't get to the room until 6pm, a lot of the night was spent with the staff doing all the necessary observations.

The following day I felt quite rough, almost passing out twice, but was well cared for by the nursing staff. On Friday I had physio, managing to go up and down 3 stairs with walking sticks, and was shown how to do the required exercises.

Since being home, I am already able to walk around the house with just one walking stick. I only have discomfort from the bruising around the wound, no real pain(I am taking pain relief as required) and I can bend and straighten my leg without pain which I haven't been able to do for some years. I am doing all my exercises and resting a lot as I am understandably still quite tired.

I would like to thank everyone involved in my care, including the catering staff who provided and served delicious food and plenty of cups of tea with a smile.

I will definitely be recommending The Horder Centre to others."

Visited The Horder Centre in November 2020

"As a NHS patient, I was asked for my choice of hospital. Having received so much positive feedback it was an easy decision to make.

From my very first x-ray I never looked back. I was being dealt with by professionals, caring, supportive and able to answer all my queries in a way I could understand. A pleasant welcome at the door, courteous at all times and always done with common sense and humour. Whether it was a surgeon, doctor, nurse, auxiliary, physio, member of catering staff or cleaner I was treated as being important.

I knew exactly what the operation would involve, how to prepare for it and how I could contribute to my recovery afterwards. The facilities are excellent, the food very reasonable and the free generous parking reduced the stress.

Any downsides? Because of covid I could not associate with other patients or have visitors. This did not detract from my visit.

I would thoroughly recommend the Horder Centre to anyone requiring the treatments they provide. As a retired teacher I marked them ten out of ten in every section. Thank you!"

Visited The Horder Centre in December 2020