Patient safety remains our very highest priority
Please be assured that Horder Healthcare is doing everything we can to ensure that our hospitals remain COVID-19 secure.
In line with Public Health England's Guidance, we shall continue to implement control measures to ensure maximum safety for everyone at our facilities; this includes the wearing of facemasks for all that attend and the unfortunate restriction of people entering to essential persons only.
Last updated: 16/07/2021
Appointments and surgery
Our hospital is open to offering services for patients both virtually and, where necessary, face to face. We are asking everyone who attends our site to abide by our policy on social distancing. Please ensure that you stand or sit a minimum of two metres apart.
For more information about how to access our services please contact us via our online enquiry form.
Here is a brief summary of the changes you can expect when you attend an appointment at our CQC outstanding hospital:
- When you arrive at reception, we are asking you to let us know if you have any symptoms of COVID-19 such as a new, continuous cough, a high temperature, or a loss or change to your sense of smell or taste. Throughout your consultation and pre-admission journey, we will continuously assess your personal COVID-19 risks. This will help us to assist you in the planning of your appointments and in maintaining a secure environment for all.
- Glass shields have been installed at our receptions as an added protection, and all staff will be wearing Personal Protective Equipment appropriate to their role and the situation, as per PHE guidance.
- The hospital now has clear separate pathways for different types of patients, visitors and staff to minimise interaction. We have also placed social distancing signs and floor markers around the Centre as a public reminder, and have removed every other chair in the waiting rooms to allow you to keep at a safe distance from others if you need to wait there.