Due to the massive increase in the number of people contracting COVID-19 and the resultant national lockdown, we have taken the difficult decision to manage the majority of our physiotherapy patients using telephone consultations.
This decision is in line with national and professional guidance and is done to protect the health and well-being of our patients and staff, and to help reduce the risk of transmission of COVID-19. We will continue to be able to treat patients and provide a high level of service, but this will be done over the phone whenever possible. In certain circumstances, we may need to invite you to a face-to-face appointment. We will need to get your consent to do this after assessing and discussing the risks with you.
We hope you understand that we have not taken this decision lightly. This has been made in your best interests and to ensure that we continue to have a healthy workforce to deliver a high level of service.