Terms of Use

These Terms of Use (together with the documents referred to) set out the terms on which you may access and/or make use of our website www.horderhealthcare.co.uk (“Website”). Please read these Terms of Use carefully before you start to use our Website, as these will apply to your use of it. We recommend that you print a copy of this document for future reference.

Information About Us

This Website is operated by Horder Healthcare (“we”, “us”, “our”). We are a registered charity (no. 1046624) established under and governed by English Law. The services described are provided in England and the statements made on this Website are governed by English Law.


Our website is intended to provide general information in relation to various health conditions and assist users in better understanding, managing and treating their conditions. It is not aimed at providing specific advice to any individual and should not be relied upon by you in making (or refraining from making) any decisions regarding your health or wellbeing. You must therefore check any advice or information provided on our Website with your own general practitioner (or other appropriate healthcare professional) before taking or refraining from any course of action or treatment or if you are unsure how this information may affect your health. Failure to do so could damage your health.

Acceptable Use Policy

Fair use: You may access this Website solely for your own personal use.

Prohibited use: You may use our Website only for lawful purposes. You may not use our Website:

  • In any way that breaches any applicable local, national or international law or regulation;
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • For the purpose of harming and/or harassing or attempting  to harm and/or harass anyone in any way;
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, logic bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Content Standards

Whenever you make use of a feature of our Website that allows you to input or upload content (collectively “Contributions”), you acknowledge and agree that any and all Contributions are accurate (where they state facts), are genuinely held (where they state opinions) and comply with applicable law in the UK and in any country from which they are posted.

Contributions must not: contain any material which is defamatory of any person; contain any material which is obscene, offensive, hateful or inflammatory; promote sexually explicit material; promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any copyright, database right or trade mark (or other intellectual property rights) of any other person; be likely to deceive any person; be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; promote any illegal activity; be threatening, abusive or an invasion of another’s privacy, or cause annoyance, inconvenience or needless anxiety; be likely to harass, upset, embarrass, alarm or annoy any other person; be used to impersonate any person, or to misrepresent your identity or affiliation with any person; give the impression that they emanate from us, if this is not the case; or advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Intellectual Property Rights

Our Website contains certain materials, trade names and other proprietary information, including, but not limited to, text, logos, software, audio, video, multimedia content, photos and graphics. We are the owner or the licensee of all such intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

We ask that you do not modify, publish, transmit, “link-to”, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part (whether or not for financial gain) except as provided in these Terms of Use.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged by “Copyright © Horder Healthcare (or other contributors as appropriate) 2013”.

Except as stated in the paragraph below, the contents of this Website may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the express written permission of Horder Healthcare. You may not remove any trademark, copyright or other proprietary notice.

You may print or download to disk the contents of an individual page of this Website for the purposes of private and personal, non-commercial use. You may make an electronically stored, transient copy of the content of this Website for the purpose of viewing it while connected to the Internet only; however, you may only make one such copy of any content.

You acknowledge that you do not acquire any ownership rights by downloading any material from our Website.

Links to our Website

You are not permitted to create links to our Website from any other website without first obtaining our written permission. On obtaining such written permission: you may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it; you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists; and you must not establish a link to our Website in any website that is not owned by you.

We reserve the right to withdraw linking permission without notice.


Your access to, and use of, our Website may be terminated by us by notice with immediate effect at any time and for any or no reason.

Our Responsibility To You

Accuracy of content

Although we will make reasonable efforts to ensure that information contained on our Website is as accurate and up to date as possible we do not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on this Website. Horder Healthcare therefore expressly disclaims all liability for your use of the information on this Website.

Although we do not expect there to be any, please inform us of any errors or inaccuracies that you believe there to be in this Website.

Service access

Whilst we endeavour to ensure that this Website is normally available 24 hours a day, we do not make any commitment that our Website, or any content on it, will always be available, uninterrupted or error free and we will not be liable if for any reason the Website is unavailable at any time or for any period.

We aim to update the Website regularly, and may change, amend, remove or vary our products, services or any of the Website’s content at any time and without warning. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our reasonable control. We may remove the Website as a whole or any sections or features of the Website at any time without notice.

Data Protection

Horder Healthcare is registered under the Data Protection Act 1998 as a data controller with registration number Z5862992. Please see our Privacy Policy for details of how we use the information we hold about you.

Links to third party websites

We have no control over and assume no responsibility for the content of websites linked to from our Website; these links are provided for your information only. Such links should not be interpreted as endorsement by us of those linked websites and we will not be liable for any loss or damage that may arise from your use of them.

Transactions Concluded Through Our Site

If you purchase goods from our Website our Terms and Conditions of Sale will apply to the sale of such goods.

Limitation Of Our Liability

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.

In no event shall Horder Healthcare be liable for any injury, loss, claim, damages, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost savings) whether based in contract, tort, strict liability, or otherwise, in connection with your use of our Website and/or any content on it. The entire risk as to the quality, performance and use of this Website lies with you.

Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interpretation, or loss of business opportunity.

Horder Healthcare assumes no responsibility and shall not be liable for any loss or damage caused by a virus, or other technologically harmful material that may infect your computer or other equipment or other property on account of your access to, use of, or browsing of the Website or any website linked to it.

Different limitations and exclusions of liability apply to the sale of products by us to you; these are set out in our Terms and Conditions of Sale.


We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.


If any part of these Terms of Use is found to be invalid by any court having competent jurisdiction, this will not affect the validity of any remaining part of the Terms of Use. Any such remaining part will remain in full force and effect as if the invalid part of the Terms of Use had been eliminated.

Nothing in these Terms of Use shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999.

Changes To These Terms

We reserve the right to make changes to these Terms of Use at any time. Your use of the Website, following such changes, constitutes your acceptance of these changes.

Governing Law

These Terms of Use shall be governed and interpreted in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Use or their subject matter or formation (including non-contractual disputes or claims).

Contact Us

If you have any questions or concerns about this Website or any of our products you can contact us via the Contact page.

Thank you for visiting our Website.