Our friendly customer services team are always happy to answer any questions you may have regarding our treatments or services. Please complete the following form or for more specific contact details please see directory below.

Send us a message

General enquiries

For general enquiries, please call us on 01892 620939 or email us on info@horder.co.uk.

Self pay enquiries

We are happy to answer any questions you may have and help you in understanding and dealing with the financial aspect of your treatment.

Please do not hesitate to contact our Private Patient Pathway Manager on 01892 620934 or email pp@horder.co.uk for a personalised quote and further details on procedures available. 

Physiotherapy enquiries

If you would like an appointment with one of our physiotherapists, please call us on 01892 601466 or email physiobookings@horder.co.uk.

Telephone and email directory

Contact us by post

Send your enquiry via post to:

Horder Healthcare
St John’s Road
East Sussex

United Kingdom

How to find us

Our services are available in multiple locations across the South East of England.

For more information please go to our locations page.

Making comments and complaints

If you are happy with your own experience, we would like to hear from you – this helps us to know when we get it right. But more importantly, we need to know when we have not met your expectations. When this happens we want to respond to complaints swiftly and will take every opportunity to put things right.

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Accessing our services

  • As an NHS patient, you can be referred directly to Horder Healthcare for your diagnosis, treatment and care. Horder Healthcare is an accredited provider of NHS services. Under the NHS Patient Choice Scheme, you can choose to access services at Horder Healthcare, if appropriate, with a GP referral.

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  • If you would like faster access to Horder Healthcare's services you are able to self pay and take advantage of no waiting lists. Finance options are available.

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  • If you have private medical insurance and want to choose Horder Healthcare for your treatment, we are recognised by the majority of medical insurance companies.

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Our Locations

From The Horder Centre, our specialist hospital in Crowborough, and physiotherapy clinics in Eastbourne, Seaford and Tunbridge Wells, we provide orthopaedic surgery and musculoskeletal services. Our hospital in East Grinstead, The McIndoe Centre, offers patients the very best plastic, reconstructive and orthopaedic surgery and ophthalmic, maxillofacial and vein treatment.

View all locations

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