Cookies

Our Cookie Policy

This Cookie Policy applies to our website www.horderhealthcare.co.uk, all branded pages on third party platforms (such as Facebook or YouTube) and applications accessed or used through such websites or third party platforms (the “Sites”), which are operated by or on behalf of Horder Healthcare (“we”, “us”, “our”). By using the Sites you are consenting to our use of cookies in accordance with this Cookie Policy.

What is a cookie?

A cookie is a small text file stored by your web browser on your computer or mobile device.  Some cookies are essential for the Sites to work and help us provide you with relevant information, for example, remembering what you have added to your basket and/or wish list while you browse the Sites and/or when you return to the Sites. They also allow us to recognise your computer (but not specifically who is using it) when you access our Sites and to improve the usability and performance of our Sites.

What do we use cookies for?

We use cookies to make our Sites easier to use and to better tailor the online experience to your interests and needs. Cookies may also be used to help speed up your future activities and experiences on our Sites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our Sites and to help us improve their structure and content. We cannot identify you personally from this information.

We use the following cookies:

Strictly necessary cookies:
These are cookies that are required for the operation of our Sites and include those that enable you to log into secure areas of our Sites, use a shopping basket or use the payment system.

Analytical/performance cookies:
These allow us to recognise and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way our Sites work by ensuring that users find what they are looking for easily.

Functionality cookies:
These are used to recognise you when you return to our Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies:
These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We use this information to make our Sites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below: 

Cookie Name/Title Cookie Type Purpose
Google Analytics Analytics These cookies are used to collect information about how visitors use our Sites. The information includes the time of the current visit, whether you have been to the Site before and what website referred you here. We use this information to estimate our audience size and usage pattern, so that we can improve our Sites by understanding how people use them.
PHPSESSID Session These cookies allow you to use our Sites in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit.

 

Do we use third party cookies?

The only third party cookies which may be used on our Sites are those that track user interaction with our Sites in order for us to monitor traffic levels, user interaction and goal conversion. These cookies are used purely to help us improve the service we offer to our web visitors and the information collected cannot and will not be used to identify individuals.

Turning off Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Below are links to the 'Help' pages of major browsers which explain how you can do this. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site or any other websites that you visit.

Internet Explorer | Firefox | Chrome | Safari OS X | Opera | Safari iOS | Windows Mobile

You can opt out of Facebook Pixel cookies by visiting the Adverts tab in your Facebook profile settings. You can also sign out of Optimizely variant testing by following these instructions.

Except for essential cookies, all cookies will expire after a period of time.

More Information

For more detailed information about cookies please visit www.allaboutcookies.org which provides guidance on how to control cookies.

Changes To This Policy

We may revise this Cookie Policy from time to time. Any changes we may make to our Cookie Policy in the future will be posted on this page.

Contact Us

Questions, comments and requests regarding this Cookie Policy are welcomed. Please contact us via the Contact page.

Our Locations

From The Horder Centre, our specialist hospital in Crowborough, and physiotherapy clinics in Eastbourne, Seaford and Tunbridge Wells, we provide orthopaedic surgery and musculoskeletal services. Our hospital in East Grinstead, The McIndoe Centre, offers patients the very best plastic, reconstructive and orthopaedic surgery and ophthalmic, maxillofacial and vein treatment.

View all locations

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